Important Information
Policies
To help make your stay at City Tower Hotel in Kuwait as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-In and Check-Out
Check-in at City Tower Hotel begins at 2:00 PM. Guests are requested to check out by 12:00 PM on the day of departure.
ID and Age Requirements
Guests must be at least 18 years old to check in. A valid government-issued photo ID and a credit card or cash deposit are required at check-in.
Payment and Deposit
City Tower Hotel may request a refundable deposit at the time of check-in to cover incidental charges. Major credit cards are accepted.
Children and Extra Beds
Children of all ages are welcome. Availability of extra beds or baby cots is subject to room type and must be confirmed in advance.
Pets
Pets are not allowed at this property.
Smoking Policy
Smoking is not permitted in the rooms or indoor public areas. Designated smoking areas may be available outside the hotel.
Cancellation and No-Show
Cancellation policies vary by room type and booking platform. Guests should refer to their reservation confirmation for specific details. No-shows may incur full charges.
Accessibility
Elevators provide access to all guest floors. Some rooms are designed to accommodate mobility needs—available upon request.